Contact us
See all contact options.
Home Customers
Switching, moving and general enquiries.
We’re around Monday to Friday 8am – 7pm AEDT
We are closed on all national public holidays.
Email us info@powershop.com.au.
🎄Christmas - New Year Call Centre hours
Over the holidays close to Christmas and New Year our Call Centre will be available at the following times.
Date | Call Centre hours |
|---|---|
Monday 23rd December: | 9-5pm (AEDT) |
Tuesday 24th December: | 9-5pm (AEDT) |
Wednesday 25th December: 🎄 | Closed |
Thursday 26th December: | Closed |
Friday 27th December: | 9-5pm (AEDT) |
Saturday 28th December: | Closed |
Sunday 29th December: | Closed |
Monday 30th December: | 9-5pm (AEDT) |
Tuesday 31st December: | 9-5pm (AEDT) |
Wednesday 1st January: | Closed |
Thursday 2nd January: | 9-5pm (AEDT) |
Friday 3rd January: | 9-5pm (AEDT) |
General Enquiries Form
Business Customers
We’re around Monday to Friday 8am – 7pm AEDT
Alternatively you can email info@powershop.com.au
Faults and emergencies
Click below to use our distributor lookup tool to find contact details on your Energy distributors.
New Connections (new meter installation)
For New Connection enquiries please email