New connection information
Each state has its own new connection processes; an each distribution area also has their own process. Scroll down and click on the state you are arranging a connection for and find the specific network distribution process details for your site. To sign your business or any of your sites up to Powershop, gives us a call or email.
For residential sites:
Call: 1800 462 668
For business sites:
Call: 1800 728 197
Information by state:
In Victoria the new connection process is:
The electrical contractor must complete the electrical work for the switchboard at the site; then
the electrical contractor must organise for the completed Electrical Work Request (EWR) form and Certificate of Electrical Safety (CES) to be sent to:
For AusNet, Jemena or United Energy distribution network area jobs you can submit their EWR and CES directly to Powershop: email@example.com
For CitiPower and Powercor network area jobs you must submit the EWR and CES through the eConnect portal and nominate Powershop as your retailer.